Refund Policy

At Stark Tech, customer satisfaction is our priority. We provide a clear and flexible refund policy to ensure your peace of mind when shopping with us.

1. Refund Window

  • Customers may request a full refund if the product is returned within 30 to 90 days from the delivery date.

  • Refunds will only be issued once the returned product has been received and inspected by Stark Tech.

2. Eligible Products

  • Used items are eligible for a refund as long as they are returned within the 30–90 day window.

  • All returns must include the original accessories (chargers, cables, manuals, etc.), even if the product has been used.

3. Non-Refundable Items

The following are not eligible for refund:

  • Gift cards and promotional items.

  • Products damaged due to misuse, accidents, or unauthorized repairs/modifications.

4. Return Shipping

  • Customers are responsible for return shipping costs unless the item arrived defective or damaged.

  • For international returns, shipping costs and times may vary depending on your location.

5. Refund Process

  • Once we receive your returned product, we will process your refund within 7–10 business days.

  • Refunds will be issued to the original payment method used for purchase.

6. Exchanges

  • Customers may request an exchange instead of a refund within the 30–90 day return window.

7. Contact Us

If you would like to initiate a return or have any questions, please reach out to our support team:
📧 support@starktech.com